Returns & Exchanges
Last Updated: January 19, 2026
At EASYSHOP LLC, we strive to ensure your complete satisfaction with every purchase. Please review our policy below for details on returns and refunds.
1. Return Eligibility
You may request a return if:
The item is unused, in its original condition, and includes all packaging (tags, labels, etc.).
The return request is submitted within 30 days of the delivery date.
The product is defective, damaged during shipping, or incorrect due to an error on our part.
Note:Certain items (e.g., digital products, personalized/custom goods) are non-returnable.
2. Refund Process
Once your return is received and inspected:
Approved refunds will be processed to the original payment method.
Refunds may take 3–7 business days to appear in your account, depending on your bank or payment provider.
Shipping fees are non-refundable, unless the return is due to our error.
3. Non-Refundable Situations
We cannot accept returns or issue refunds for:
Items returned after 30 days of delivery.
Products damaged by customer misuse, alteration, or wear.
Final sale items (e.g., clearance, heavily discounted products).
Shipping costs (unless the error was made by EASYSHOP LLC).
4. How to Request a Return
To initiate a return, contact our support team at support@velocita.blog with the following details:
Your order number.
Reason for the return.
Photos of the item (if applicable).
Our team will provide a return address and further instructions. Return shipping costs are the customer’s responsibility unless the return is due to our error.
Contact Information
EASYSHOP LLC
406 W Chambers St, Phoenix, AZ 85041
Phone: +1 (862) 727-0964
Email: support@velocita.blog
Website: velocita.blog
We appreciate your trust in EASYSHOP LLC and are committed to resolving any issues promptly
