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Shipping Policy

Shipping Policy

1. Purpose and Scope

This Shipping Policy applies to all orders shipped by EASYSHOP LLC via our website, velocita.blog. It covers all products, including those sold by us or our suppliers, as well as returns and exchanges. Our goal is to provide safe, timely, and cost-effective delivery while ensuring a smooth customer experience.

2. Carrier Selection

We partner with reputable and legally compliant shipping carriers that meet high standards of service quality, reliability, coverage, and affordability.

3. Shipping Methods

  • Standard Regions: Orders are typically shipped via reliable carriers such as USPS, UPS, FedEx, or DHL.

  • Remote or Rural Areas: May require extended transit times or alternative carriers.

  • Special Items​ (e.g., high-value, fragile, oversized, or regulated goods): Will be shipped via appropriate specialized services or dedicated carriers.

4. Shipping Timeframes

  • Orders placed before 4:00 PM (MST) on business days are processed the same day (excluding pre-orders, custom items, or products with specific shipping notes).

  • Orders placed on weekends or holidays will be processed within 24 hours of the next business day.

  • Items labeled with specific shipping timelines (e.g., “Ships in 3–5 days”) will follow the timeframe indicated on the product page.

5. Shipping Fees

  • Free standard shipping is available on orders over $200 within the contiguous United States.

  • Orders under $200 incur a standard shipping fee (calculated at checkout).

  • Additional surcharges may apply for remote areas or special handling; these will be displayed during checkout.

  • International shipping costs are calculated based on destination and carrier rates and shown at checkout.

6. Return & Exchange Shipping Responsibilities

  • Company Error​ (e.g., wrong item or defective product): We cover round-trip shipping costs.

  • Customer-Initiated Returns/Exchanges​ (e.g., change of mind, size exchange) within 7 days of receipt (items must be unused and in original packaging): Customer pays return shipping; we cover replacement shipping.

  • Refused or Undeliverable Shipments​ due to incorrect address provided by the customer: Customer bears all related costs.

7. Risk of Loss & Title

Responsibility for products transfers to the customer upon delivery to the carrier.

8. Prohibited & Restricted Items

We comply with all applicable laws and carrier restrictions regarding prohibited items (e.g., hazardous materials, liquids, batteries). Customers are responsible for ensuring their orders adhere to local regulations.

9. Force Majeure

EASYSHOP LLC is not liable for delays caused by unforeseen events such as natural disasters, pandemics, government actions, severe weather, or other circumstances beyond our control.

10. Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on velocita.blog and take effect immediately upon publication.

For questions, contact our support team:

Email: support@velocita.blog

Phone: +1 (862) 727-0964

Address: EASYSHOP LLC, 406 W Chambers St, Phoenix, AZ 85041

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